Use this form to tell us what we did well or what we could have done better. Where indicated, we will reply within 5 working days.

We always try to provide the best possible service, but there may be times when you feel this has not happened. If you would like to make a complaint, please telephone or write to the Practice Manager, Mrs Emily Hughes, who will acknowledge your complaint within three working days. Any issue you raise will then be fully investigated and you will receive a response following investigation.

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. For information explaining the procedure of bringing a complaint to the ombudsman visit www.ombudsman.org.uk/making-complaint

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Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key and is accessed over a secure connection by nominated staff. We have a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

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